Cookie Policy

To make this site work properly, we sometimes place small data files called cookies on your device. Most big websites do this too.

What are cookies?

A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. It enables the website to remember your actions and preferences (such as login, language, font size and other display preferences) over a period of time, so you don't have to keep re-entering them whenever you come back to the site or browse from one page to another.

How do we use cookies?

A number of our pages use cookies, for example to remember:

your display preferences, such as contrast colour settings or font size
if you have agreed (or not) to our use of cookies on this site

Enabling these cookies is not strictly necessary for the website to work but it will provide you with a better browsing experience. You can delete or block these cookies, but if you do that, some features of this site may not work as intended.

Please see the table below for more information on what cookies are used on this site and their purpose:

Name	Type
Session and persistent cookies	Similar to most websites, we use 'session cookies'. These cookies only exist for the length of time that you visit our site. They are deleted once you close the browser, along with 'permanent cookies' also known as 'persistent cookies' which remain stored on your browser ready for use the next time you visit our website.
Authentication	We use cookies to help us show you the right information and personalise your experience when you’re logged in.
Security	We use cookies to enable and support our security features, and to help us detect malicious activity and violations of our Website Terms and Conditions.
Preferences, features and services	Cookies can help you fill out forms on our site quicker. They also allow us to recognise if you’ve contacted us before. You can learn more in our Privacy Policy.

How to control cookies

You can control and/or delete cookies as you wish - for details, see AllAboutCookies.org. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work.

We value your privacy

We use essential cookies to make our website work. We’d also like to give you the option to set cookies that will provide you with the best experience and help us to improve the site.

Details of the essential and non-essential cookies we use are provided. You can confirm your consent preference for non-essential cookies using the toggles within the table.

Essential Cookies & Storage Items

Name	Type	Description	Lifetime
S2C.Auth	Cookie	Used as an authentication token to identify a previously authenticated user.	Browser session. Non persistent.
S2C.Session	Cookie	Allows the system to tie together separate HTTP requests from the same browser session.	Browser session. Non persistent.
SessionLoginMode	Cookie	Records whether the user signed-in via a custom sign-in page.	Browser session. Non persistent.
CookieConsent	Browser Local Storage	Stores users’ cookie choices.	Indefinite.
_hp2_id.APP_ID	Cookie	User cookie (stores user_id, identity, other IDs).	13 months.
_hp2_ses_props.APP_ID	Cookie	Session properties cookie (stores timestamp and cookie domain/path).	30 minutes.
_hp2_props.APP_ID	Cookie	Event properties cookie (stores properties set by the addEventProperties API).	13 months.
_hp2_hld.	Cookie	Used to determine which domain a cookie can be set on (since public suffix domains block setting cookies on the top level).	Browser session. Non persistent.
userty.core.p.app_id_hash	Cookie	Contains replay user properties (user ID, user identity, and some user metadata).	2 years.
userty.core.s.app_id_hash	Cookie	Contains replay session properties (replay session ID, session timestamp, and some session metadata).	Current session.

Non Essential Cookies

Name	Description	Lifetime
P4OrgID	Records the user's organisation ID on the sign-in page. Only served if the user ticks the 'Remember me' box.	500 days from ticking the 'Remember me' box.
P4UserID	Records the user's user ID on the sign-in page. Only served if the user ticks the 'Remember me' box.	500 days from ticking the 'Remember me' box.